What We Collect and Why
When you open an account we ask for your mobile number, a password, and your preferred currency. When you deposit through bKash, Nagad or Rocket we log the transaction reference, amount and timestamp so we can credit your wallet and handle any disputes. We store your
-
1
session IP and device type to detect unusual login patterns. Support messages you send through the chat panel stay in our ticket system until the issue closes, then we archive them for six months in case you reference an old query. We do not sell your
-
2
details to third parties. We share transaction data with payment processors only to the extent needed to clear your deposit or withdrawal. Where local law requires us to verify identity or report certain account activity we will comply with those obligations. Cookie files track your login
-
3
state and language preference; you can clear them from your browser but you will need to log in again. This policy applies to users in regions where we are permitted to operate; availability depends on local law and eligible regions. If regulations change or a jurisdiction
-
4
restricts our service we will notify active account holders and explain next steps.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.